To be crystal clear when you detect an anomaly in the connection to ProtonVPN instead of getting defensive or going off topic. If that's not the case then they should dig into what is going on and graciously fix it. If Proton is using port 8080 and caching it when a UDP connection is made to save bandwidth than they should state that.

Also just reading the topic header and responding without reading the complete post is also a big distraction. How ever impressive the tech speak may sound it's just a distraction especially when a lot of it is guessing and not founded in fact.

The integrity of the service and their support are top priority.Īs for all the other commentary that strays off topic, it doesn't help solve the issue. Made it clear that they want a subscriber to feel comfortable that their connection is a secure tunnel and not just a proxy.Īddressed the specific issue and committed to finding out what is going on and resolving it. As this situation grows worse the service is becoming unusable and there is doubt about the connection providing a true VPN tunnel connection vs a proxy.Īfter all these responses the thing ProtonVPN hasn't done is: I won't be renewing my service because it is my opinion that Proton is lacking in integrity while the service itself degrades daily with outages, blocked IP's and now your ASN is being blocked by some sites. It's also is frustrating to get multiple answers to the same question from your support team.

The ones who are using UDP will not be connected to it via 8080 because only ports 80, 443, 1194, 45 are used for UDP connection.' This appears to conflict with your statement. In our case, we are using it only for establishing TCP connections, thus why this port is open on the server's side so that the users who are using that particular server can connect to it via TCP protocol. By default, port 8080 may be used for/from some proxies, but it can be adjusted/configured according to the needs of the service that is using it. Well you may want to get with your other tech that responded and I quote verbatim: 'Please note that we are not using this port for proxy or anything like that, instead, using it for establishing a VPN connection to our ProtonVPN servers.

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